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Focus on service delivery, not where bureaucrats’ work is done

Tinkering with one element of the terms and conditions of employment of public service employees while ignoring the need to evolve the basic service delivery model for Canadians will only lead to greater deterioration of support and confidence in the federal public service overall.

Opinion
BY DON HEAD
January 25, 2023

Opinion | BY DON HEAD | January 25, 2023

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Focus on service delivery, not where bureaucrats’ work is done

Tinkering with one element of the terms and conditions of employment of public service employees while ignoring the need to evolve the basic service delivery model for Canadians will only lead to greater deterioration of support and confidence in the federal public service overall.

Canada’s aging crisis and a call for reform in eldercare

Sudan’s warring sides and the long-simmering ethnic conflict

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Public Safety Canada’s dealing with natural and communication infrastructure disasters

As COP29 wraps up, will Canada finally stop funding fossils this fall?

Anand says feds’ return to office directive ‘not a political decision’ as public service unions push back

Return to which office? Boycotting National Public Service Week

‘We wanted answers’: federal public service unions protest government’s return to workplace policy

Treasury Board, unions, leaders, experts contend with evolving federal in-office requirements

Barriers to overhauling Ottawa’s service delivery and secrecy culture

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Focus on service delivery, not where bureaucrats’ work is done

Tinkering with one element of the terms and conditions of employment of public service employees while ignoring the need to evolve the basic service delivery model for Canadians will only lead to greater deterioration of support and confidence in the federal public service overall.

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