As Canada’s population ages, a profound crisis continues to unfold within the elder care system. The stark reality reveals deep-rooted flaws that are leaving many seniors vulnerable, isolated, and inadequately served. With a critical shortage of facilities, chronic understaffing, and Personal Support Workers (PSWs) lacking essential training to deal with seniors with dementia and cognitive decline, the current framework is failing to provide the care that older adults desperately need.
Heather Janes, CEO of Christie Gardens, is a leading voice in the movement to reform elder care. Her retirement community has taken a pioneering approach, distancing itself from the traditional long-term care (LTC) model that has become synonymous with inadequacy. “The system isn’t merely broken; it’s actively harmful,” she asserts. “We are witnessing the warehousing of seniors rather than offering them the dignified, individualized care they deserve.”
A survey conducted by the Angus Reid Institute found that 60 per cent of Canadians believe the treatment of seniors in care facilities has declined, reflecting a disturbing societal neglect of their contributions and experiences. In the aftermath of the COVID-19 pandemic, the stigma associated with eldercare has only worsened. Many seniors feel unseen and unappreciated, often relegated to isolation in a system that fails to prioritize their well-being. Janes is clear about the need for change: “It’s time to listen to our elders and rethink how we care for and respect our aging population.”
Christie Gardens distinguishes itself from conventional retirement homes by operating independently of government funding and shareholder interests. This unique structure allows for a more resident-centered approach, focused on providing high-quality care. Janes recounts the moment in 2009 when the facility made the bold decision to exit the LTC system. “We were facing long waiting lists and overwhelming demand that compromised the care we could offer. We chose to forgo millions in annual funding to prioritize resident-informed care,” she explains.
The care model at Christie Gardens emphasizes more favorable staff-to-resident ratios and incorporates a robust social work component. This integrated approach aims to address the pervasive issues of loneliness, helplessness, and isolation that often plague seniors in both LTC facilities and traditional retirement homes. “We’re not just a place for care; we’re a community that fosters meaningful relationships and promotes ongoing personal growth,” Janes emphasizes.
Yet, the larger elder care landscape is fraught with challenges. The current system is heavily skewed in favor of for-profit facilities, largely at the expense of the types of retirement homes that strive to maintain seniors’ health and independence. This profit-driven focus compromises the quality of care, a situation that the pandemic has starkly illuminated. “While the government is aiming more dollars at the system, with programs like paid placements for PSWs, it only allows this in LTC homes, making it difficult for the rest of the system to compete for quality staff,” Janes notes.
The complexities of navigating elder care options leave many families feeling overwhelmed and confused. Without a cohesive national strategy, seniors often delay entering supportive environments like Christie Gardens, missing out on the vibrant community that such spaces can provide. “This delay can cost them precious moments of connection and care,” Janes warns.
As the dialogue surrounding elder care continues to evolve, advocates like Janes are urging a comprehensive re-evaluation of how Canada supports its aging population. She argues for an inclusive approach that not only addresses the immediate needs of seniors but also celebrates their contributions to society. Transforming societal perceptions of aging is a crucial part of this reform effort. It involves shifting the narrative around elder care from one of neglect to one of respect and dignity. As Janes notes, “aging is not about retreating from life but embracing new opportunities to contribute.” With organizations like Christie Gardens leading the charge, there is optimism that change is possible.
The urgency for reform in Canada’s elder care system is palpable. As the nation grapples with its aging demographic, the need for action has never been more pressing. It is essential to ensure that seniors are not only cared for but also recognized as valued members of our communities. Jane adds, “Through advocacy, education, and a commitment to change, we can work toward a future where elder care is defined by compassion, community, and respect. The time to act is now, as we strive to create a system that truly honors the lives and legacies of our seniors.”
