Public Service
- Officials from the Canada Revenue agency say that while call wait times have improved, the agency will never be able to answer 100 per cent of the calls it receives.
- Officials from the Canada Revenue agency say that while call wait times have improved, the agency will never be able to answer 100 per cent of the calls it receives.
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- Despite the budget's projections, grand promises of technology heralding big savings and government efficiency is evoking the memory of the disastrous Phoenix pay system
- Despite the budget's projections, grand promises of technology heralding big savings and government efficiency is evoking the memory of the disastrous Phoenix pay system
- Despite the budget's projections, grand promises of technology heralding big savings and government efficiency is evoking the memory of the disastrous Phoenix pay system
- You can’t modernize public service by simply digitizing outdated processes. It's time for performance reform: service design that starts with the citizen and measures
- You can’t modernize public service by simply digitizing outdated processes. It's time for performance reform: service design that starts with the citizen and measures
- You can’t modernize public service by simply digitizing outdated processes. It's time for performance reform: service design that starts with the citizen and measures
- The Liberals need to put in place a system that truly protects whistleblowers and the Canadian public. Perhaps then we can begin to restore
- The Liberals need to put in place a system that truly protects whistleblowers and the Canadian public. Perhaps then we can begin to restore
- The Liberals need to put in place a system that truly protects whistleblowers and the Canadian public. Perhaps then we can begin to restore
- Serving an ombud’s role gives a great deal of power to investigate Canada’s prison system, says Ivan Zinger, but his powers are ultimately limited
- Serving an ombud’s role gives a great deal of power to investigate Canada’s prison system, says Ivan Zinger, but his powers are ultimately limited
- Serving an ombud’s role gives a great deal of power to investigate Canada’s prison system, says Ivan Zinger, but his powers are ultimately limited
- The budget outlines plans to update the Federal Public Sector Labour Relations Act, which federal unions are criticizing as ‘vague’ and ‘concerning’ for its
- The budget outlines plans to update the Federal Public Sector Labour Relations Act, which federal unions are criticizing as ‘vague’ and ‘concerning’ for its
- The budget outlines plans to update the Federal Public Sector Labour Relations Act, which federal unions are criticizing as ‘vague’ and ‘concerning’ for its
- A Quebec bill that critics have slammed as a ‘declaration of war on workers highlights an ongoing trend where provincial and federal governments undermine
- A Quebec bill that critics have slammed as a ‘declaration of war on workers highlights an ongoing trend where provincial and federal governments undermine
- A Quebec bill that critics have slammed as a ‘declaration of war on workers highlights an ongoing trend where provincial and federal governments undermine
- Shifting trade threats will force tough choices about cuts and the public service's role as payroll costs rise and the deficit hits $50-billion.
- Shifting trade threats will force tough choices about cuts and the public service's role as payroll costs rise and the deficit hits $50-billion.
- Shifting trade threats will force tough choices about cuts and the public service's role as payroll costs rise and the deficit hits $50-billion.
- Prime Minister Mark Carney promised during the leadership campaign to cap the size of the public service, and 'review our spending with an emphasis
- Prime Minister Mark Carney promised during the leadership campaign to cap the size of the public service, and 'review our spending with an emphasis
- Prime Minister Mark Carney promised during the leadership campaign to cap the size of the public service, and 'review our spending with an emphasis
- Mark Fisher joins the Canada Water Agency, the prime minister will soon have a new PCO foreign and defence policy adviser, and four new
- Mark Fisher joins the Canada Water Agency, the prime minister will soon have a new PCO foreign and defence policy adviser, and four new
- Mark Fisher joins the Canada Water Agency, the prime minister will soon have a new PCO foreign and defence policy adviser, and four new
- The first whole-of-government strategy for the use of the technology in the federal public service acknowledges that 'levels of mistrust in AI and its
- The first whole-of-government strategy for the use of the technology in the federal public service acknowledges that 'levels of mistrust in AI and its
- The first whole-of-government strategy for the use of the technology in the federal public service acknowledges that 'levels of mistrust in AI and its
- The most recent data shows a backlog of 372,000 transactions, of which 53 per cent were more than a year old.
- The most recent data shows a backlog of 372,000 transactions, of which 53 per cent were more than a year old.
- The most recent data shows a backlog of 372,000 transactions, of which 53 per cent were more than a year old.
- Public sector reform should look closer to Jean Chrétien’s Program Review than Donald Trump’s mass layoffs, says Université de Moncton professor Donald Savoie.
- Public sector reform should look closer to Jean Chrétien’s Program Review than Donald Trump’s mass layoffs, says Université de Moncton professor Donald Savoie.
- Public sector reform should look closer to Jean Chrétien’s Program Review than Donald Trump’s mass layoffs, says Université de Moncton professor Donald Savoie.
- The push for a more autonomous Canada could seriously reshape government. Without major reforms, many fear the public service isn’t equipped for it.
- The push for a more autonomous Canada could seriously reshape government. Without major reforms, many fear the public service isn’t equipped for it.
- The push for a more autonomous Canada could seriously reshape government. Without major reforms, many fear the public service isn’t equipped for it.
- CAPE president Nathan Prier says 'we delivered for Canadians during COVID-19, and we did that working remotely, and our productivity went up,' noting that
- CAPE president Nathan Prier says 'we delivered for Canadians during COVID-19, and we did that working remotely, and our productivity went up,' noting that
- CAPE president Nathan Prier says 'we delivered for Canadians during COVID-19, and we did that working remotely, and our productivity went up,' noting that
- CBSA training, knowledge, and expertise is underused in current border-security plans, says union head Mark Weber.
- CBSA training, knowledge, and expertise is underused in current border-security plans, says union head Mark Weber.
- CBSA training, knowledge, and expertise is underused in current border-security plans, says union head Mark Weber.
- Without adequate staffing, we risk creating bottlenecks that could further strain our economic relationships, and compromise our national security.
- Without adequate staffing, we risk creating bottlenecks that could further strain our economic relationships, and compromise our national security.
- Without adequate staffing, we risk creating bottlenecks that could further strain our economic relationships, and compromise our national security.
- Donald Trump's month-long delay pushes talks closer to the date of the Liberal leadership contest, the end to prorogation, and a potential federal election.
- Donald Trump's month-long delay pushes talks closer to the date of the Liberal leadership contest, the end to prorogation, and a potential federal election.
- Donald Trump's month-long delay pushes talks closer to the date of the Liberal leadership contest, the end to prorogation, and a potential federal election.