Public Service
NewsBY
- Officials from the Canada Revenue agency say that while call wait times have improved, the agency will never be able to answer 100 per cent of the calls it receives.
NewsBY
- Officials from the Canada Revenue agency say that while call wait times have improved, the agency will never be able to answer 100 per cent of the calls it receives.
- Despite the budget's projections, grand promises of technology heralding big savings and government efficiency is evoking the memory of the disastrous Phoenix pay system
- Despite the budget's projections, grand promises of technology heralding big savings and government efficiency is evoking the memory of the disastrous Phoenix pay system
- Despite the budget's projections, grand promises of technology heralding big savings and government efficiency is evoking the memory of the disastrous Phoenix pay system
- You can’t modernize public service by simply digitizing outdated processes. It's time for performance reform: service design that starts with the citizen and measures
- You can’t modernize public service by simply digitizing outdated processes. It's time for performance reform: service design that starts with the citizen and measures
- You can’t modernize public service by simply digitizing outdated processes. It's time for performance reform: service design that starts with the citizen and measures
- The Liberals need to put in place a system that truly protects whistleblowers and the Canadian public. Perhaps then we can begin to restore
- The Liberals need to put in place a system that truly protects whistleblowers and the Canadian public. Perhaps then we can begin to restore
- The Liberals need to put in place a system that truly protects whistleblowers and the Canadian public. Perhaps then we can begin to restore
- Serving an ombud’s role gives a great deal of power to investigate Canada’s prison system, says Ivan Zinger, but his powers are ultimately limited
- Serving an ombud’s role gives a great deal of power to investigate Canada’s prison system, says Ivan Zinger, but his powers are ultimately limited
- Serving an ombud’s role gives a great deal of power to investigate Canada’s prison system, says Ivan Zinger, but his powers are ultimately limited
- The budget outlines plans to update the Federal Public Sector Labour Relations Act, which federal unions are criticizing as ‘vague’ and ‘concerning’ for its
- The budget outlines plans to update the Federal Public Sector Labour Relations Act, which federal unions are criticizing as ‘vague’ and ‘concerning’ for its
- The budget outlines plans to update the Federal Public Sector Labour Relations Act, which federal unions are criticizing as ‘vague’ and ‘concerning’ for its
- With about 450,00 outstanding cases tied to the faulty pay system, an artificial intelligence virtual agent is tasked with clearing 160,000 over the next
- With about 450,00 outstanding cases tied to the faulty pay system, an artificial intelligence virtual agent is tasked with clearing 160,000 over the next
- With about 450,00 outstanding cases tied to the faulty pay system, an artificial intelligence virtual agent is tasked with clearing 160,000 over the next
- Former deputy finance minister Michael Sabia’s appointment drew praise from Tories, and came just days after he said Canada suffers from an ‘ambition deficit.’
- Former deputy finance minister Michael Sabia’s appointment drew praise from Tories, and came just days after he said Canada suffers from an ‘ambition deficit.’
- Former deputy finance minister Michael Sabia’s appointment drew praise from Tories, and came just days after he said Canada suffers from an ‘ambition deficit.’
- As of March 2024, just over 70 per cent of the core public administration belonged to one or more employment equity groups. But as
- As of March 2024, just over 70 per cent of the core public administration belonged to one or more employment equity groups. But as
- As of March 2024, just over 70 per cent of the core public administration belonged to one or more employment equity groups. But as
- The Hill Times spoke with nearly 20 insiders, including current and former senior government officials, past diplomats, business leaders, analysts, and academics to compile
- The Hill Times spoke with nearly 20 insiders, including current and former senior government officials, past diplomats, business leaders, analysts, and academics to compile
- The Hill Times spoke with nearly 20 insiders, including current and former senior government officials, past diplomats, business leaders, analysts, and academics to compile
- Auditor General Karen Hogan’s report says departments need to accelerate their efforts to reduce office space, and PSPS needs better data on the number
- Auditor General Karen Hogan’s report says departments need to accelerate their efforts to reduce office space, and PSPS needs better data on the number
- Auditor General Karen Hogan’s report says departments need to accelerate their efforts to reduce office space, and PSPS needs better data on the number
- Creating the office is one of the few concrete plans in the Throne Speech, alongside a pledge to reduce approvals on 'nation-building' projects from
- Creating the office is one of the few concrete plans in the Throne Speech, alongside a pledge to reduce approvals on 'nation-building' projects from
- Creating the office is one of the few concrete plans in the Throne Speech, alongside a pledge to reduce approvals on 'nation-building' projects from
- The choice before Parliament is binary: strategic reinvention or fiscal drift. It's time to stop pretending this business model can be modernized with enough public
- The choice before Parliament is binary: strategic reinvention or fiscal drift. It's time to stop pretending this business model can be modernized with enough public
- The choice before Parliament is binary: strategic reinvention or fiscal drift. It's time to stop pretending this business model can be modernized with enough public
- The old playbook of trimming travel budgets and giving departments arbitrary cut targets won’t cut it.
- The old playbook of trimming travel budgets and giving departments arbitrary cut targets won’t cut it.
- The old playbook of trimming travel budgets and giving departments arbitrary cut targets won’t cut it.
- It is no longer inconceivable that the U.S. could exert its regulatory powers over America-based software companies to threaten or punish rivals.
- It is no longer inconceivable that the U.S. could exert its regulatory powers over America-based software companies to threaten or punish rivals.
- It is no longer inconceivable that the U.S. could exert its regulatory powers over America-based software companies to threaten or punish rivals.
- The feds and Canada Post have squandered decades when they should have pivoted the Crown corporation away from vanishing letter delivery and restructured it
- The feds and Canada Post have squandered decades when they should have pivoted the Crown corporation away from vanishing letter delivery and restructured it
- The feds and Canada Post have squandered decades when they should have pivoted the Crown corporation away from vanishing letter delivery and restructured it
- The 2.7 per cent dip as of March 2025 represents the first time the public service hasn't grown since 2015, which experts say isn't
- The 2.7 per cent dip as of March 2025 represents the first time the public service hasn't grown since 2015, which experts say isn't
- The 2.7 per cent dip as of March 2025 represents the first time the public service hasn't grown since 2015, which experts say isn't
- Prime Minister Mark Carney has emphasized government efficiency and reining in spending, but the two largest public service unions say they need to be
- Prime Minister Mark Carney has emphasized government efficiency and reining in spending, but the two largest public service unions say they need to be
- Prime Minister Mark Carney has emphasized government efficiency and reining in spending, but the two largest public service unions say they need to be
