Public Service
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- Officials from the Canada Revenue agency say that while call wait times have improved, the agency will never be able to answer 100 per cent of the calls it receives.
NewsBY
- Officials from the Canada Revenue agency say that while call wait times have improved, the agency will never be able to answer 100 per cent of the calls it receives.
- Despite the budget's projections, grand promises of technology heralding big savings and government efficiency is evoking the memory of the disastrous Phoenix pay system
- Despite the budget's projections, grand promises of technology heralding big savings and government efficiency is evoking the memory of the disastrous Phoenix pay system
- Despite the budget's projections, grand promises of technology heralding big savings and government efficiency is evoking the memory of the disastrous Phoenix pay system
- You can’t modernize public service by simply digitizing outdated processes. It's time for performance reform: service design that starts with the citizen and measures
- You can’t modernize public service by simply digitizing outdated processes. It's time for performance reform: service design that starts with the citizen and measures
- You can’t modernize public service by simply digitizing outdated processes. It's time for performance reform: service design that starts with the citizen and measures
- The Liberals need to put in place a system that truly protects whistleblowers and the Canadian public. Perhaps then we can begin to restore
- The Liberals need to put in place a system that truly protects whistleblowers and the Canadian public. Perhaps then we can begin to restore
- The Liberals need to put in place a system that truly protects whistleblowers and the Canadian public. Perhaps then we can begin to restore
- Serving an ombud’s role gives a great deal of power to investigate Canada’s prison system, says Ivan Zinger, but his powers are ultimately limited
- Serving an ombud’s role gives a great deal of power to investigate Canada’s prison system, says Ivan Zinger, but his powers are ultimately limited
- Serving an ombud’s role gives a great deal of power to investigate Canada’s prison system, says Ivan Zinger, but his powers are ultimately limited
- The budget outlines plans to update the Federal Public Sector Labour Relations Act, which federal unions are criticizing as ‘vague’ and ‘concerning’ for its
- The budget outlines plans to update the Federal Public Sector Labour Relations Act, which federal unions are criticizing as ‘vague’ and ‘concerning’ for its
- The budget outlines plans to update the Federal Public Sector Labour Relations Act, which federal unions are criticizing as ‘vague’ and ‘concerning’ for its
- Women's advocates call the department's three-year forecast 'extremely shocking' and 'disproportional' for the small ministry. 'The level of support will be radically reduced,' says
- Women's advocates call the department's three-year forecast 'extremely shocking' and 'disproportional' for the small ministry. 'The level of support will be radically reduced,' says
- Women's advocates call the department's three-year forecast 'extremely shocking' and 'disproportional' for the small ministry. 'The level of support will be radically reduced,' says
- Global Affairs Canada has nearly the most disenchanted, disconnected, and disengaged workforce of our whole federal public service, according to the latest employee survey.
- Global Affairs Canada has nearly the most disenchanted, disconnected, and disengaged workforce of our whole federal public service, according to the latest employee survey.
- Global Affairs Canada has nearly the most disenchanted, disconnected, and disengaged workforce of our whole federal public service, according to the latest employee survey.
- HR teams have grown into sprawling bureaucracies, often mirrored by similar functions hidden within other branches. These duplications add cost, complexity, and confusion.
- HR teams have grown into sprawling bureaucracies, often mirrored by similar functions hidden within other branches. These duplications add cost, complexity, and confusion.
- HR teams have grown into sprawling bureaucracies, often mirrored by similar functions hidden within other branches. These duplications add cost, complexity, and confusion.
- A director of a non-profit supporting refugees says the proposed cuts, alongside legislation proposed in Bill C-2, could result in 'life and death decisions'
- A director of a non-profit supporting refugees says the proposed cuts, alongside legislation proposed in Bill C-2, could result in 'life and death decisions'
- A director of a non-profit supporting refugees says the proposed cuts, alongside legislation proposed in Bill C-2, could result in 'life and death decisions'
- The Canada Revenue Agency, Public Services and Procurement Canada, and Shared Services Canada are among the departments using the technology in their daily work,
- The Canada Revenue Agency, Public Services and Procurement Canada, and Shared Services Canada are among the departments using the technology in their daily work,
- The Canada Revenue Agency, Public Services and Procurement Canada, and Shared Services Canada are among the departments using the technology in their daily work,
- Dealing with the challenges posed by artificial intelligence to the public service is ‘critical,’ but there is little evidence to show that top government
- Dealing with the challenges posed by artificial intelligence to the public service is ‘critical,’ but there is little evidence to show that top government
- Dealing with the challenges posed by artificial intelligence to the public service is ‘critical,’ but there is little evidence to show that top government
- How well is the government meeting its diversity targets? The 2023-24 Employment Equity report offers a window into federal efforts to bring about change.
- How well is the government meeting its diversity targets? The 2023-24 Employment Equity report offers a window into federal efforts to bring about change.
- How well is the government meeting its diversity targets? The 2023-24 Employment Equity report offers a window into federal efforts to bring about change.
- While the size of the public service is beginning to shrink after more than a decade of growth, the forecasted cuts still leaves the
- While the size of the public service is beginning to shrink after more than a decade of growth, the forecasted cuts still leaves the
- While the size of the public service is beginning to shrink after more than a decade of growth, the forecasted cuts still leaves the
- The Treasury Board Secretariat's departmental plan forecasts an increase in spending, and a decrease in full-time equivalent jobs in its employer oversight unit.
- The Treasury Board Secretariat's departmental plan forecasts an increase in spending, and a decrease in full-time equivalent jobs in its employer oversight unit.
- The Treasury Board Secretariat's departmental plan forecasts an increase in spending, and a decrease in full-time equivalent jobs in its employer oversight unit.
- The summer months often provide a buffer from intense public scrutiny, but come fall, all eyes will be on the government as it unveils
- The summer months often provide a buffer from intense public scrutiny, but come fall, all eyes will be on the government as it unveils
- The summer months often provide a buffer from intense public scrutiny, but come fall, all eyes will be on the government as it unveils
- The agency forecasts reaching 47,732 staff by 2027–28, down from the planned 50,804 this fiscal year, reporting some layoffs tied to sunsetting pandemic-era programs
- The agency forecasts reaching 47,732 staff by 2027–28, down from the planned 50,804 this fiscal year, reporting some layoffs tied to sunsetting pandemic-era programs
- The agency forecasts reaching 47,732 staff by 2027–28, down from the planned 50,804 this fiscal year, reporting some layoffs tied to sunsetting pandemic-era programs
- The prime minister could and should spend his entire mandate trying to do this. But this is a classic example of a problem where
- The prime minister could and should spend his entire mandate trying to do this. But this is a classic example of a problem where
- The prime minister could and should spend his entire mandate trying to do this. But this is a classic example of a problem where
