Thursday, September 18, 2025

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Thursday, September 18, 2025 | Latest Paper

Public Service

The impact of Prime Minister Mark Carney's spending review to slash 15 per cent over three years may not be felt by the bureacuracy for months, or even years, as the massive, slow-moving public service takes its time to correct and adjust. The Hill Times photograph by Sam Garcia
Opinion | BY MATT GURNEY | September 8, 2025
Finance Minister François-Philippe Champagne announced that the Canada Revenue Agency has 100 days to improve its service quality. Matt Gurney writes that improving customer-service problems should be 'high on the list of the absolute simplest' issues to address. The Hill Times photograph by Andrew Meade
Opinion | BY MATT GURNEY | September 8, 2025
Opinion | BY MATT GURNEY | September 8, 2025
Finance Minister François-Philippe Champagne announced that the Canada Revenue Agency has 100 days to improve its service quality. Matt Gurney writes that improving customer-service problems should be 'high on the list of the absolute simplest' issues to address. The Hill Times photograph by Andrew Meade
Opinion | BY EDITORIAL | September 8, 2025
François-Philippe Champagne
Finance Minister François-Philippe Champagne is promising to fix the CRA's long-established service problems. A more efficient CRA could provide the assistance that Canadians deserve from the agency, and make it easier for the government to collect money.  The Hill Times photograph by Andrew Meade
Opinion | BY EDITORIAL | September 8, 2025
Opinion | BY EDITORIAL | September 8, 2025
François-Philippe Champagne
Finance Minister François-Philippe Champagne is promising to fix the CRA's long-established service problems. A more efficient CRA could provide the assistance that Canadians deserve from the agency, and make it easier for the government to collect money.  The Hill Times photograph by Andrew Meade
News | BY MARLO GLASS | September 5, 2025
Then-deputy chief public health officer Dr. Howard Njoo, left, and then-chief public health officer Dr. Theresa Tam at a press conference in 2020. The union representing some staff affected by job cuts warns they will 'pile even more pressure' on a health-care system under strain. The Hill Times photograph by Andrew Meade
News | BY MARLO GLASS | September 5, 2025
News | BY MARLO GLASS | September 5, 2025
Then-deputy chief public health officer Dr. Howard Njoo, left, and then-chief public health officer Dr. Theresa Tam at a press conference in 2020. The union representing some staff affected by job cuts warns they will 'pile even more pressure' on a health-care system under strain. The Hill Times photograph by Andrew Meade
News | BY MARLO GLASS | September 3, 2025
Finance Minister François-Philippe Champagne called for the Canada Revenue Agency to 'implement' a 100-day plan to reduce 'unacceptable' delays and strengthen services. The Hill Times photograph by Sam Garcia
News | BY MARLO GLASS | September 3, 2025
News | BY MARLO GLASS | September 3, 2025
Finance Minister François-Philippe Champagne called for the Canada Revenue Agency to 'implement' a 100-day plan to reduce 'unacceptable' delays and strengthen services. The Hill Times photograph by Sam Garcia
News | BY MARLO GLASS | September 1, 2025
Prime Minister Mark Carney's 28-minister cabinet will also be facing budget cuts as part of the government's fiscal review, which calls for departments to cut spending by 15 per cent over three years. The Hill Times photograph by Sam Garcia
News | BY MARLO GLASS | September 1, 2025
News | BY MARLO GLASS | September 1, 2025
Prime Minister Mark Carney's 28-minister cabinet will also be facing budget cuts as part of the government's fiscal review, which calls for departments to cut spending by 15 per cent over three years. The Hill Times photograph by Sam Garcia
Opinion | BY BHAGWANT SANDHU | July 10, 2025
Mark Carney
Prime Minister Mark Carney shouldn’t lean too heavily on his corporate background, writes Bhagwant Sandhu. Applying Bay Street’s quarterly logic of returns on capital investment to a 158-year-old civil service is a slow grind to institutional death. The Hill Times photograph by Andrew Meade
Opinion | BY BHAGWANT SANDHU | July 10, 2025
Opinion | BY BHAGWANT SANDHU | July 10, 2025
Mark Carney
Prime Minister Mark Carney shouldn’t lean too heavily on his corporate background, writes Bhagwant Sandhu. Applying Bay Street’s quarterly logic of returns on capital investment to a 158-year-old civil service is a slow grind to institutional death. The Hill Times photograph by Andrew Meade
Opinion | BY RAM MATHILAKATH | July 9, 2025
Liberal MP Shafqat Ali
On July 9 Treasury Board President Shafqat Ali launched a ‘red tape review’ of regulations across federal departments and agencies. It’s one of several ways the government can make operations more efficient as the Liberals launch a broad spending review, writes Ram Mathilakath. The Hill Times photograph by Andrew Meade
Opinion | BY RAM MATHILAKATH | July 9, 2025
Opinion | BY RAM MATHILAKATH | July 9, 2025
Liberal MP Shafqat Ali
On July 9 Treasury Board President Shafqat Ali launched a ‘red tape review’ of regulations across federal departments and agencies. It’s one of several ways the government can make operations more efficient as the Liberals launch a broad spending review, writes Ram Mathilakath. The Hill Times photograph by Andrew Meade
News | BY IREM KOCA | July 2, 2025
Under Minister Joël Lightbound, Public Services and Procurement Canada plans to spend more than $17.5-billion over the next three years, according to its new departmental plan. The Hill Times Photograph by Andrew Meade
News | BY IREM KOCA | July 2, 2025
News | BY IREM KOCA | July 2, 2025
Under Minister Joël Lightbound, Public Services and Procurement Canada plans to spend more than $17.5-billion over the next three years, according to its new departmental plan. The Hill Times Photograph by Andrew Meade
News | BY PETER MAZEREEUW | July 2, 2025
Prime Minister Mark Carney
Prime Minister Mark Carney, pictured, signed the introduction to the Privy Council Office's recently-published plan, which incoming Privy Council Clerk Michael Sabia will be expected to execute. The Hill Times photograph by Andrew Meade
News | BY PETER MAZEREEUW | July 2, 2025
News | BY PETER MAZEREEUW | July 2, 2025
Prime Minister Mark Carney
Prime Minister Mark Carney, pictured, signed the introduction to the Privy Council Office's recently-published plan, which incoming Privy Council Clerk Michael Sabia will be expected to execute. The Hill Times photograph by Andrew Meade
Opinion | BY LES WHITTINGTON | July 2, 2025
Alex Benay, the associate deputy minister at Public Services and Procurement Canada in whose lap this mess has landed, estimated on June 23 that the cost of fixing and replacing Phoenix would be $5.1-billion, writes Les Whittington. The Hill Times photograph by Andrew Meade
Opinion | BY LES WHITTINGTON | July 2, 2025
Opinion | BY LES WHITTINGTON | July 2, 2025
Alex Benay, the associate deputy minister at Public Services and Procurement Canada in whose lap this mess has landed, estimated on June 23 that the cost of fixing and replacing Phoenix would be $5.1-billion, writes Les Whittington. The Hill Times photograph by Andrew Meade
News | BY MARLO GLASS | June 30, 2025
Prime Minister Mark Carney campaigned on promises to reduce the government's operating budget, but amid increases in defence spending, cuts could hit the public service deeply, according to a report from the Canadian Centre for Policy Alternatives. The Hill Times photograph by Andrew Meade
News | BY MARLO GLASS | June 30, 2025
News | BY MARLO GLASS | June 30, 2025
Prime Minister Mark Carney campaigned on promises to reduce the government's operating budget, but amid increases in defence spending, cuts could hit the public service deeply, according to a report from the Canadian Centre for Policy Alternatives. The Hill Times photograph by Andrew Meade
Opinion | BY ROSE LEMAY | June 30, 2025
Mark Carney
Prime Minister Mark Carney holds his first post-election press conference in the National Press Theatre on May 2, 2025. Carney appears to have a capacity for risk, and is expected to demand the same of the public service, writes Rose LeMay. This will have to include proper consequences for bureaucrats who make bad decisions. The Hill Times photograph by Andrew Meade
Opinion | BY ROSE LEMAY | June 30, 2025
Opinion | BY ROSE LEMAY | June 30, 2025
Mark Carney
Prime Minister Mark Carney holds his first post-election press conference in the National Press Theatre on May 2, 2025. Carney appears to have a capacity for risk, and is expected to demand the same of the public service, writes Rose LeMay. This will have to include proper consequences for bureaucrats who make bad decisions. The Hill Times photograph by Andrew Meade
News | BY MARLO GLASS | June 27, 2025
Prime Minister Mark Carney
Prime Minister Mark Carney is reportedly willing to discipline top bureaucrats who aren’t meeting his standards and delivering on his 'nation-building' agenda. The Hill Times photograph by Andrew Meade
News | BY MARLO GLASS | June 27, 2025
News | BY MARLO GLASS | June 27, 2025
Prime Minister Mark Carney
Prime Minister Mark Carney is reportedly willing to discipline top bureaucrats who aren’t meeting his standards and delivering on his 'nation-building' agenda. The Hill Times photograph by Andrew Meade
News | BY MARLO GLASS | June 26, 2025
Incoming Privy Council Office Clerk Michael Sabia, pictured during his Nov. 17, 2022, testimony before the Public Emergency Order Commission, is expected to shake up the ranks of the civil service after he takes over his new role on July 7. The Hill Times photograph by Andrew Meade
News | BY MARLO GLASS | June 26, 2025
News | BY MARLO GLASS | June 26, 2025
Incoming Privy Council Office Clerk Michael Sabia, pictured during his Nov. 17, 2022, testimony before the Public Emergency Order Commission, is expected to shake up the ranks of the civil service after he takes over his new role on July 7. The Hill Times photograph by Andrew Meade
Opinion | BY RAM MATHILAKATH | June 25, 2025
Karen Hogan
One of Auditor General Karen Hogan’s latest reports found that the F-35 procurement jumped $8.7-billion over the budget outlined two years before. The Hill Times photograph by Andrew Meade
Opinion | BY RAM MATHILAKATH | June 25, 2025
Opinion | BY RAM MATHILAKATH | June 25, 2025
Karen Hogan
One of Auditor General Karen Hogan’s latest reports found that the F-35 procurement jumped $8.7-billion over the budget outlined two years before. The Hill Times photograph by Andrew Meade
News | BY KATHRYN MAY | June 23, 2025
Mark Carney
Last week, Prime Minister Mark Carney shuffled his senior ranks—a first wave of appointments seen as an early step in retooling the leadership to drive his top priorities. The Hill Times photograph by Andrew Meade
News | BY KATHRYN MAY | June 23, 2025
News | BY KATHRYN MAY | June 23, 2025
Mark Carney
Last week, Prime Minister Mark Carney shuffled his senior ranks—a first wave of appointments seen as an early step in retooling the leadership to drive his top priorities. The Hill Times photograph by Andrew Meade
News | BY MARLO GLASS | June 23, 2025
Alex Benay,
Alex Benay, associate deputy minister of Public Services and Procurement Canada, says an AI virtual agent, or 'Ava,' has been trained by compensation advisers for the past year. The Hill Times photograph by Andrew Meade
News | BY MARLO GLASS | June 23, 2025
News | BY MARLO GLASS | June 23, 2025
Alex Benay,
Alex Benay, associate deputy minister of Public Services and Procurement Canada, says an AI virtual agent, or 'Ava,' has been trained by compensation advisers for the past year. The Hill Times photograph by Andrew Meade