Public Service
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- Officials from the Canada Revenue agency say that while call wait times have improved, the agency will never be able to answer 100 per cent of the calls it receives.
NewsBY
- Officials from the Canada Revenue agency say that while call wait times have improved, the agency will never be able to answer 100 per cent of the calls it receives.
- Despite the budget's projections, grand promises of technology heralding big savings and government efficiency is evoking the memory of the disastrous Phoenix pay system
- Despite the budget's projections, grand promises of technology heralding big savings and government efficiency is evoking the memory of the disastrous Phoenix pay system
- Despite the budget's projections, grand promises of technology heralding big savings and government efficiency is evoking the memory of the disastrous Phoenix pay system
- You can’t modernize public service by simply digitizing outdated processes. It's time for performance reform: service design that starts with the citizen and measures
- You can’t modernize public service by simply digitizing outdated processes. It's time for performance reform: service design that starts with the citizen and measures
- You can’t modernize public service by simply digitizing outdated processes. It's time for performance reform: service design that starts with the citizen and measures
- The Liberals need to put in place a system that truly protects whistleblowers and the Canadian public. Perhaps then we can begin to restore
- The Liberals need to put in place a system that truly protects whistleblowers and the Canadian public. Perhaps then we can begin to restore
- The Liberals need to put in place a system that truly protects whistleblowers and the Canadian public. Perhaps then we can begin to restore
- Serving an ombud’s role gives a great deal of power to investigate Canada’s prison system, says Ivan Zinger, but his powers are ultimately limited
- Serving an ombud’s role gives a great deal of power to investigate Canada’s prison system, says Ivan Zinger, but his powers are ultimately limited
- Serving an ombud’s role gives a great deal of power to investigate Canada’s prison system, says Ivan Zinger, but his powers are ultimately limited
- The budget outlines plans to update the Federal Public Sector Labour Relations Act, which federal unions are criticizing as ‘vague’ and ‘concerning’ for its
- The budget outlines plans to update the Federal Public Sector Labour Relations Act, which federal unions are criticizing as ‘vague’ and ‘concerning’ for its
- The budget outlines plans to update the Federal Public Sector Labour Relations Act, which federal unions are criticizing as ‘vague’ and ‘concerning’ for its
- Departments grapple with conflicting data as they race to finish the pivotal expenditure review the prime minister will use to reallocate resources.
- Departments grapple with conflicting data as they race to finish the pivotal expenditure review the prime minister will use to reallocate resources.
- Departments grapple with conflicting data as they race to finish the pivotal expenditure review the prime minister will use to reallocate resources.
- Between June 2024 and March 2025, IRCC only accepted three of 24 dissenting messages in a similar channel, according to a GAC memo.
- Between June 2024 and March 2025, IRCC only accepted three of 24 dissenting messages in a similar channel, according to a GAC memo.
- Between June 2024 and March 2025, IRCC only accepted three of 24 dissenting messages in a similar channel, according to a GAC memo.
- Taxpayers' ombudsperson François Boileau says his office saw record-high complaints during the COVID-19 pandemic, and his office continues to be ‘swamped.’
- Taxpayers' ombudsperson François Boileau says his office saw record-high complaints during the COVID-19 pandemic, and his office continues to be ‘swamped.’
- Taxpayers' ombudsperson François Boileau says his office saw record-high complaints during the COVID-19 pandemic, and his office continues to be ‘swamped.’
- Language training is a budget line that can be seen as extraneous, but Commissioner Raymond Théberge says reduced training could ‘severely impact’ managers who
- Language training is a budget line that can be seen as extraneous, but Commissioner Raymond Théberge says reduced training could ‘severely impact’ managers who
- Language training is a budget line that can be seen as extraneous, but Commissioner Raymond Théberge says reduced training could ‘severely impact’ managers who
- Last year, the Office of the Public Sector Integrity Commissioner received 348 disclosures of wrongdoing, and had a backlog of 102 cases reported the
- Last year, the Office of the Public Sector Integrity Commissioner received 348 disclosures of wrongdoing, and had a backlog of 102 cases reported the
- Last year, the Office of the Public Sector Integrity Commissioner received 348 disclosures of wrongdoing, and had a backlog of 102 cases reported the
- Inspectors, scientists, technicians, and support staff ensure the food we eat is safe, the farms we rely on are supported, and the agricultural economy
- Inspectors, scientists, technicians, and support staff ensure the food we eat is safe, the farms we rely on are supported, and the agricultural economy
- Inspectors, scientists, technicians, and support staff ensure the food we eat is safe, the farms we rely on are supported, and the agricultural economy
- The three-year plan outlines an expected 40 per cent drop in spending by 2027-28, including 200 full-time staff.
- The three-year plan outlines an expected 40 per cent drop in spending by 2027-28, including 200 full-time staff.
- The three-year plan outlines an expected 40 per cent drop in spending by 2027-28, including 200 full-time staff.
- Adding this therapy to public sector benefit plans could shorten recovery times, reduce long-term absences and save public funds.
- Adding this therapy to public sector benefit plans could shorten recovery times, reduce long-term absences and save public funds.
- Adding this therapy to public sector benefit plans could shorten recovery times, reduce long-term absences and save public funds.
- With the issue at 'epidemic levels' in Canada, advocates are worried about the national plan's future with funding sunsetting by 2027.
- With the issue at 'epidemic levels' in Canada, advocates are worried about the national plan's future with funding sunsetting by 2027.
- With the issue at 'epidemic levels' in Canada, advocates are worried about the national plan's future with funding sunsetting by 2027.
- A top-heavy bureaucracy has weighed down innovation, delayed decisions, and strained the relationships needed to move Canada forward.
- A top-heavy bureaucracy has weighed down innovation, delayed decisions, and strained the relationships needed to move Canada forward.
- A top-heavy bureaucracy has weighed down innovation, delayed decisions, and strained the relationships needed to move Canada forward.
- Blanket cuts may appear neutral but have discriminatory effects, particularly on First Nations peoples whose essential services are federally funded.
- Blanket cuts may appear neutral but have discriminatory effects, particularly on First Nations peoples whose essential services are federally funded.
- Blanket cuts may appear neutral but have discriminatory effects, particularly on First Nations peoples whose essential services are federally funded.
- The department reported 120 'founded' cases in 2024-25, of which 31 were for misconduct and inappropriate behaviour, nine for financial mismanagement, five for harassment
- The department reported 120 'founded' cases in 2024-25, of which 31 were for misconduct and inappropriate behaviour, nine for financial mismanagement, five for harassment
- The department reported 120 'founded' cases in 2024-25, of which 31 were for misconduct and inappropriate behaviour, nine for financial mismanagement, five for harassment
