Public Service
- Ahead of a consequential fall budget, Prime Minister Mark Carney says reducing the federal bureaucracy bloat will ‘happen naturally through attrition.’
- Ahead of a consequential fall budget, Prime Minister Mark Carney says reducing the federal bureaucracy bloat will ‘happen naturally through attrition.’
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- I'm not sure anyone ever enjoys dealing with a call centre, but some of them actually do run reasonably well. Just do what they

- I'm not sure anyone ever enjoys dealing with a call centre, but some of them actually do run reasonably well. Just do what they
- I'm not sure anyone ever enjoys dealing with a call centre, but some of them actually do run reasonably well. Just do what they

- Considering this is a government worried about federal spending, making a more efficient CRA could provide the assistance that Canadians deserve from the agency,
- Considering this is a government worried about federal spending, making a more efficient CRA could provide the assistance that Canadians deserve from the agency,
- Considering this is a government worried about federal spending, making a more efficient CRA could provide the assistance that Canadians deserve from the agency,
- 'Eliminating public health positions while Canada’s health-care system is already stretched to the breaking point leaves Canada dangerously unprepared for the next health crisis

- 'Eliminating public health positions while Canada’s health-care system is already stretched to the breaking point leaves Canada dangerously unprepared for the next health crisis
- 'Eliminating public health positions while Canada’s health-care system is already stretched to the breaking point leaves Canada dangerously unprepared for the next health crisis

- After persistent call-centre delays, the agency has been instructed to take 'concrete steps' to improve service, but one tax lawyer is dismissing the 'vague'
- After persistent call-centre delays, the agency has been instructed to take 'concrete steps' to improve service, but one tax lawyer is dismissing the 'vague'
- After persistent call-centre delays, the agency has been instructed to take 'concrete steps' to improve service, but one tax lawyer is dismissing the 'vague'
- The challenge in cutting ministers’ budgets is ensuring their offices 'can still do what they need to do, and only they can do,' says
- The challenge in cutting ministers’ budgets is ensuring their offices 'can still do what they need to do, and only they can do,' says
- The challenge in cutting ministers’ budgets is ensuring their offices 'can still do what they need to do, and only they can do,' says
- Austerity masked as modernization has a history. Former Conservative PM Stephen Harper offers the real lessons for navigating the balance between fiscal targets and
- Austerity masked as modernization has a history. Former Conservative PM Stephen Harper offers the real lessons for navigating the balance between fiscal targets and
- Austerity masked as modernization has a history. Former Conservative PM Stephen Harper offers the real lessons for navigating the balance between fiscal targets and
- Too often, well-meaning restructurings don’t have the right execution plan, or reforms add complexity. If the Carney government is serious with this spending review,

- Too often, well-meaning restructurings don’t have the right execution plan, or reforms add complexity. If the Carney government is serious with this spending review,
- Too often, well-meaning restructurings don’t have the right execution plan, or reforms add complexity. If the Carney government is serious with this spending review,

- With billions on the line and a track record of failed targets, how PSPC plans to deliver on its goals is unclear from its
- With billions on the line and a track record of failed targets, how PSPC plans to deliver on its goals is unclear from its
- With billions on the line and a track record of failed targets, how PSPC plans to deliver on its goals is unclear from its
- The Privy Council Office's departmental plan outlines $278-million in spending this fiscal year—easily a four-year high—while forecasting cuts down to $214-million by 2027-28.
- The Privy Council Office's departmental plan outlines $278-million in spending this fiscal year—easily a four-year high—while forecasting cuts down to $214-million by 2027-28.
- The Privy Council Office's departmental plan outlines $278-million in spending this fiscal year—easily a four-year high—while forecasting cuts down to $214-million by 2027-28.
- With the deployment of 200 people and the use of AI in some instances, the Phoenix backlog is gradually coming under control, but a
- With the deployment of 200 people and the use of AI in some instances, the Phoenix backlog is gradually coming under control, but a
- With the deployment of 200 people and the use of AI in some instances, the Phoenix backlog is gradually coming under control, but a
- The pressure is on for the prime minister present a fall budget that delivers on campaign promises while meeting the commitment of balancing the
- The pressure is on for the prime minister present a fall budget that delivers on campaign promises while meeting the commitment of balancing the
- The pressure is on for the prime minister present a fall budget that delivers on campaign promises while meeting the commitment of balancing the
- The federal government needs to stop hiring generalist policy writers and start hiring experts in their field, and then hire managers and leaders with

- The federal government needs to stop hiring generalist policy writers and start hiring experts in their field, and then hire managers and leaders with
- The federal government needs to stop hiring generalist policy writers and start hiring experts in their field, and then hire managers and leaders with

- Top public servants might straighten up and self-correct if they know the prime minister isn’t afraid of swift discipline, say former bureaucrats, who welcome
- Top public servants might straighten up and self-correct if they know the prime minister isn’t afraid of swift discipline, say former bureaucrats, who welcome
- Top public servants might straighten up and self-correct if they know the prime minister isn’t afraid of swift discipline, say former bureaucrats, who welcome
- Former federal public servant David McLaughlin says Prime Minister Mark Carney's recent civil service appointments are only the beginning of a larger shuffle of
- Former federal public servant David McLaughlin says Prime Minister Mark Carney's recent civil service appointments are only the beginning of a larger shuffle of
- Former federal public servant David McLaughlin says Prime Minister Mark Carney's recent civil service appointments are only the beginning of a larger shuffle of
- The public service needs a culture of outcomes, not optics. That means making executives accountable, and, yes, having the courage to dismiss those who
- The public service needs a culture of outcomes, not optics. That means making executives accountable, and, yes, having the courage to dismiss those who
- The public service needs a culture of outcomes, not optics. That means making executives accountable, and, yes, having the courage to dismiss those who
- The public service is being retooled piece by piece to meet the demands of delivery. The changes may outlast the agenda that sparked them.
- The public service is being retooled piece by piece to meet the demands of delivery. The changes may outlast the agenda that sparked them.
- The public service is being retooled piece by piece to meet the demands of delivery. The changes may outlast the agenda that sparked them.
- With about 450,00 outstanding cases tied to the faulty pay system, an artificial intelligence virtual agent is tasked with clearing 160,000 over the next
- With about 450,00 outstanding cases tied to the faulty pay system, an artificial intelligence virtual agent is tasked with clearing 160,000 over the next
- With about 450,00 outstanding cases tied to the faulty pay system, an artificial intelligence virtual agent is tasked with clearing 160,000 over the next