Public Service
- Officials from the Canada Revenue agency say that while call wait times have improved, the agency will never be able to answer 100 per cent of the calls it receives.
- Officials from the Canada Revenue agency say that while call wait times have improved, the agency will never be able to answer 100 per cent of the calls it receives.
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- Despite the budget's projections, grand promises of technology heralding big savings and government efficiency is evoking the memory of the disastrous Phoenix pay system
- Despite the budget's projections, grand promises of technology heralding big savings and government efficiency is evoking the memory of the disastrous Phoenix pay system
- Despite the budget's projections, grand promises of technology heralding big savings and government efficiency is evoking the memory of the disastrous Phoenix pay system
- You can’t modernize public service by simply digitizing outdated processes. It's time for performance reform: service design that starts with the citizen and measures
- You can’t modernize public service by simply digitizing outdated processes. It's time for performance reform: service design that starts with the citizen and measures
- You can’t modernize public service by simply digitizing outdated processes. It's time for performance reform: service design that starts with the citizen and measures
- The Liberals need to put in place a system that truly protects whistleblowers and the Canadian public. Perhaps then we can begin to restore
- The Liberals need to put in place a system that truly protects whistleblowers and the Canadian public. Perhaps then we can begin to restore
- The Liberals need to put in place a system that truly protects whistleblowers and the Canadian public. Perhaps then we can begin to restore
- Serving an ombud’s role gives a great deal of power to investigate Canada’s prison system, says Ivan Zinger, but his powers are ultimately limited
- Serving an ombud’s role gives a great deal of power to investigate Canada’s prison system, says Ivan Zinger, but his powers are ultimately limited
- Serving an ombud’s role gives a great deal of power to investigate Canada’s prison system, says Ivan Zinger, but his powers are ultimately limited
- The budget outlines plans to update the Federal Public Sector Labour Relations Act, which federal unions are criticizing as ‘vague’ and ‘concerning’ for its
- The budget outlines plans to update the Federal Public Sector Labour Relations Act, which federal unions are criticizing as ‘vague’ and ‘concerning’ for its
- The budget outlines plans to update the Federal Public Sector Labour Relations Act, which federal unions are criticizing as ‘vague’ and ‘concerning’ for its
- A union’s power is 'based on its capacity to withhold labour and to disrupt the normal operations,' says McGill professor Barry Eidlin. But former
- A union’s power is 'based on its capacity to withhold labour and to disrupt the normal operations,' says McGill professor Barry Eidlin. But former
- A union’s power is 'based on its capacity to withhold labour and to disrupt the normal operations,' says McGill professor Barry Eidlin. But former
- The 2023 budget aims for public service travel cuts to compose a 'portion' of a 15 per cent reduction in professional services and travel.
- The 2023 budget aims for public service travel cuts to compose a 'portion' of a 15 per cent reduction in professional services and travel.
- The 2023 budget aims for public service travel cuts to compose a 'portion' of a 15 per cent reduction in professional services and travel.
- Losing security clearance for allegedly spying or acting on behalf of a foreign government doesn’t mean an individual has committed a crime, notes professor
- Losing security clearance for allegedly spying or acting on behalf of a foreign government doesn’t mean an individual has committed a crime, notes professor
- Losing security clearance for allegedly spying or acting on behalf of a foreign government doesn’t mean an individual has committed a crime, notes professor
- In this age of turbulence, governments must act as catalysts for change and provide direction for the citizens they serve.
- In this age of turbulence, governments must act as catalysts for change and provide direction for the citizens they serve.
- In this age of turbulence, governments must act as catalysts for change and provide direction for the citizens they serve.
- ESDC and Statistics Canada are projected to see drops of more than 22 per cent each by 2025-26, with the CRA looking at losses
- ESDC and Statistics Canada are projected to see drops of more than 22 per cent each by 2025-26, with the CRA looking at losses
- ESDC and Statistics Canada are projected to see drops of more than 22 per cent each by 2025-26, with the CRA looking at losses
- The offices aren’t ready, lacking equipment and offering a shortage of workstations.
- The offices aren’t ready, lacking equipment and offering a shortage of workstations.
- The offices aren’t ready, lacking equipment and offering a shortage of workstations.
- From the first COVID-19 shutdowns, to people working from home, to 'hopefully being at the tail end' of the pandemic, there is still 'a
- From the first COVID-19 shutdowns, to people working from home, to 'hopefully being at the tail end' of the pandemic, there is still 'a
- From the first COVID-19 shutdowns, to people working from home, to 'hopefully being at the tail end' of the pandemic, there is still 'a
- Following ‘months-long’ consultations with more than 40 Black-led organizations from across the country, PBC co-chairs say there is ‘a lot of work to do’
- Following ‘months-long’ consultations with more than 40 Black-led organizations from across the country, PBC co-chairs say there is ‘a lot of work to do’
- Following ‘months-long’ consultations with more than 40 Black-led organizations from across the country, PBC co-chairs say there is ‘a lot of work to do’
- Re: “Government should rein in its spending on outsourcing contracts,” (The Hill Times, Feb. 6). I am in full agreement with The Hill Times’
Opinion | February 13, 2023
Opinion | February 13, 2023
- Re: “Government should rein in its spending on outsourcing contracts,” (The Hill Times, Feb. 6). I am in full agreement with The Hill Times’
Opinion | February 13, 2023
- Re: “Government should rein in its spending on outsourcing contracts,” (The Hill Times, Feb. 6). I am in full agreement with The Hill Times’
- Economist Don Drummond says that strategic reviews are 'extremely difficult to do and they have to be set up meticulously.'
- Economist Don Drummond says that strategic reviews are 'extremely difficult to do and they have to be set up meticulously.'
- Economist Don Drummond says that strategic reviews are 'extremely difficult to do and they have to be set up meticulously.'
- The Union of Taxation Employees began strike votes for 35,000 CRA employees in Moncton, N.B., on Feb. 7.
- The Union of Taxation Employees began strike votes for 35,000 CRA employees in Moncton, N.B., on Feb. 7.
- The Union of Taxation Employees began strike votes for 35,000 CRA employees in Moncton, N.B., on Feb. 7.
- The former McKinsey head and ambassador to China told the OGGO Committee that it should be looking at how to improve training and capacity
- The former McKinsey head and ambassador to China told the OGGO Committee that it should be looking at how to improve training and capacity
- The former McKinsey head and ambassador to China told the OGGO Committee that it should be looking at how to improve training and capacity