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Tuesday, March 10, 2026

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Jake Cole

Are across-the-board public service job cuts the right call?

  • Perhaps more than ever, we need our public servants, particularly those who deal with the rest of the world, to be doing their best to
Opinion | BY JAKE COLE | February 19, 2026
Prime Minister Mark Carney is looking at ways to overhaul the federal public service, but he should also consider the state of employee morale at Global Affairs Canada, and Canada Security and Intelligence Service, writes Jake Cole. The Hill Times photograph by Andrew Meade

Are across-the-board public service job cuts the right call?

Opinion | BY JAKE COLE | February 19, 2026
  • Perhaps more than ever, we need our public servants, particularly those who deal with the rest of the world, to be doing their best to

Are across-the-board public service job cuts the right call?

Opinion | BY JAKE COLE | February 19, 2026
  • Perhaps more than ever, we need our public servants, particularly those who deal with the rest of the world, to be doing their best to
Prime Minister Mark Carney is looking at ways to overhaul the federal public service, but he should also consider the state of employee morale at Global Affairs Canada, and Canada Security and Intelligence Service, writes Jake Cole. The Hill Times photograph by Andrew Meade

Ranking the best and worst federal departments, by public service survey results

  • Global Affairs Canada has nearly the most disenchanted, disconnected, and disengaged workforce of our whole federal public service, according to the latest employee survey.
Opinion | BY JAKE COLE | July 24, 2025
Prime Minister Mark Carney should dig into a ranking of departments from the latest public service employee results to understand what the best agencies are doing to motivate their employees, writes Jake Cole.  The Hill Times photograph by Andrew Meade

Ranking the best and worst federal departments, by public service survey results

Opinion | BY JAKE COLE | July 24, 2025
  • Global Affairs Canada has nearly the most disenchanted, disconnected, and disengaged workforce of our whole federal public service, according to the latest employee survey.

Ranking the best and worst federal departments, by public service survey results

Opinion | BY JAKE COLE | July 24, 2025
  • Global Affairs Canada has nearly the most disenchanted, disconnected, and disengaged workforce of our whole federal public service, according to the latest employee survey.
Prime Minister Mark Carney should dig into a ranking of departments from the latest public service employee results to understand what the best agencies are doing to motivate their employees, writes Jake Cole.  The Hill Times photograph by Andrew Meade

What’s it like to work for Canada’s ‘Taxman’?

  • Employees at the Canada Revenue Agency are among the happiest employees across the whole federal public service.
Opinion | BY JAKE COLE | May 22, 2024
National Revenue Minister Marie-Claude Bibeau oversees the Canada Revenue Agency, which got top marks in the latest Public Service Employee Survey. The Hill Times photograph by Andrew Meade

What’s it like to work for Canada’s ‘Taxman’?

Opinion | BY JAKE COLE | May 22, 2024
  • Employees at the Canada Revenue Agency are among the happiest employees across the whole federal public service.

What’s it like to work for Canada’s ‘Taxman’?

Opinion | BY JAKE COLE | May 22, 2024
  • Employees at the Canada Revenue Agency are among the happiest employees across the whole federal public service.
National Revenue Minister Marie-Claude Bibeau oversees the Canada Revenue Agency, which got top marks in the latest Public Service Employee Survey. The Hill Times photograph by Andrew Meade

Canada’s public service employee survey 2022-23 reveals ‘best agencies to work for’

  • Each major federal government agency is ranked in a 'best places to work for' style. Scores are out of 100.
Opinion | BY JAKE COLE | July 13, 2023
According to the 2022 federal public service survey, the Canadian Human Rights Commission ranked No. 1, while CSIS ranked last. The Hill Times photograph by Andrew Meade

Canada’s public service employee survey 2022-23 reveals ‘best agencies to work for’

Opinion | BY JAKE COLE | July 13, 2023
  • Each major federal government agency is ranked in a 'best places to work for' style. Scores are out of 100.

Canada’s public service employee survey 2022-23 reveals ‘best agencies to work for’

Opinion | BY JAKE COLE | July 13, 2023
  • Each major federal government agency is ranked in a 'best places to work for' style. Scores are out of 100.
According to the 2022 federal public service survey, the Canadian Human Rights Commission ranked No. 1, while CSIS ranked last. The Hill Times photograph by Andrew Meade

Major survey of Canada’s federal public servants is not well used, and it should be

  • OTTAWA—The latest Public Service Employee Survey (PSES) was carried out in 2019 with results released this month. Official results basically state that employees are
Opinion | BY JAKE COLE | February 3, 2020
The top-rated agency on this list, Western Economic Diversification Canada, does a number of noteworthy things to maintain and improve the workplace for its employees, things that most other agencies could readily emulate. The Hill Times photograph by Andrew Meade

Major survey of Canada’s federal public servants is not well used, and it should be

Opinion | BY JAKE COLE | February 3, 2020
  • OTTAWA—The latest Public Service Employee Survey (PSES) was carried out in 2019 with results released this month. Official results basically state that employees are

Major survey of Canada’s federal public servants is not well used, and it should be

Opinion | BY JAKE COLE | February 3, 2020
  • OTTAWA—The latest Public Service Employee Survey (PSES) was carried out in 2019 with results released this month. Official results basically state that employees are
The top-rated agency on this list, Western Economic Diversification Canada, does a number of noteworthy things to maintain and improve the workplace for its employees, things that most other agencies could readily emulate. The Hill Times photograph by Andrew Meade

When it comes to federal workplaces, West is best

  • Based on the results of the last Public Service Employee Survey (PSES), done in late 2018, Western Economic Diversification Canada has the happiest, most
News | BY JAKE COLE | May 29, 2019
Innovation Minister Navdeep Bains, pictured speaking to reporters in January, is responsible for Western Economic Diversification Canada. The agency, based on former public servant Jake Cole’s annual analysis of the Public Service Employee Survey, is the best to work at. The Hill Times photograph by Andrew Meade

When it comes to federal workplaces, West is best

News | BY JAKE COLE | May 29, 2019
  • Based on the results of the last Public Service Employee Survey (PSES), done in late 2018, Western Economic Diversification Canada has the happiest, most

When it comes to federal workplaces, West is best

News | BY JAKE COLE | May 29, 2019
  • Based on the results of the last Public Service Employee Survey (PSES), done in late 2018, Western Economic Diversification Canada has the happiest, most
Innovation Minister Navdeep Bains, pictured speaking to reporters in January, is responsible for Western Economic Diversification Canada. The agency, based on former public servant Jake Cole’s annual analysis of the Public Service Employee Survey, is the best to work at. The Hill Times photograph by Andrew Meade

Looking for Canada’s best federal agencies to work for? One is supreme

  • Canada’s latest Public Service Employee Survey (PSES) was carried out in 2017, with results released earlier this year. Such surveys have been held every
Opinion | BY JAKE COLE | June 13, 2018
The Supreme Court of Canada topped the list of best federal agencies or departments to work, in a recent survey among public servants. The Hill Times file photograph

Looking for Canada’s best federal agencies to work for? One is supreme

Opinion | BY JAKE COLE | June 13, 2018
  • Canada’s latest Public Service Employee Survey (PSES) was carried out in 2017, with results released earlier this year. Such surveys have been held every

Looking for Canada’s best federal agencies to work for? One is supreme

Opinion | BY JAKE COLE | June 13, 2018
  • Canada’s latest Public Service Employee Survey (PSES) was carried out in 2017, with results released earlier this year. Such surveys have been held every
The Supreme Court of Canada topped the list of best federal agencies or departments to work, in a recent survey among public servants. The Hill Times file photograph
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