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Monday, November 18, 2024 | Latest Paper

Alexis von Hoensbroech

Shared accountability is key to protecting passenger rights, says WestJet CEO

Opinion | BY ALEXIS VON HOENSBROECH | February 20, 2023
Every stop in the guest journey, and every provider who can contribute to a delay or cancellation should be held accountable, writes Alexis von Hoensbroech, chief executive officer of WestJet. Photograph courtesy of Pixabay
Opinion | BY ALEXIS VON HOENSBROECH | February 20, 2023
Opinion | BY ALEXIS VON HOENSBROECH | February 20, 2023
Every stop in the guest journey, and every provider who can contribute to a delay or cancellation should be held accountable, writes Alexis von Hoensbroech, chief executive officer of WestJet. Photograph courtesy of Pixabay
Opinion | BY ALEXIS VON HOENSBROECH | February 20, 2023
Every stop in the guest journey, and every provider who can contribute to a delay or cancellation should be held accountable, writes Alexis von Hoensbroech, chief executive officer of WestJet. Photograph courtesy of Pixabay
Opinion | BY ALEXIS VON HOENSBROECH | February 20, 2023
Opinion | BY ALEXIS VON HOENSBROECH | February 20, 2023
Every stop in the guest journey, and every provider who can contribute to a delay or cancellation should be held accountable, writes Alexis von Hoensbroech, chief executive officer of WestJet. Photograph courtesy of Pixabay